Customer Service

Shipping & Delivery
At Ooh Lala all deliveries are by Royal Mail and are currently FREE OF CHARGE to UK customers only, we aim to dispatch your goods the same day if ordered before 3:30pm and if ordered by 2pm for Next Day Delivery. If you live overseas it may take a little longer.
All deliveries are by Royal Mail Second class signed for delivery and it is usually  delivered with your normal post. Please read our full delivery terms for details.
Privacy & Security
  1. Ooh Lala complies with the principles of the Data Protection Act 1998 when dealing with all data received from visitors to the site.
  2. We only hold the data necessary to offer services provided on our website.
  3. Data is only used for the purposes described in our entry on the Data Protection Register.
  4. We only hold personal data for as long as necessary. Once data is no longer needed it is deleted from our files.

For full details please read our privacy policy.
Viewing Orders
To view all orders on your account, please login to your account
Updating Account Information
To update your details, please login to your account and make the necessary changes.
At Ooh Lala, we like to think we have things covered, however, if you can't find what you are looking for, then please do not hesitate to get in touch by visiting our contact us page.